Paytm Hiring Freshers for WFH

Work from Home Customer Support Intern Positions

About : Paytm is a leading digital payment and financial services company based in India. It was founded in 2010 by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh, India. Paytm offers a wide range of services, including digital payments, mobile wallet, e-commerce, ticket booking, bill payments, wealth management, and more.

Paytm’s digital payment services allow users to make transactions using their smartphones, including sending and receiving money, paying bills, and making online purchases. Paytm Wallet, the company’s digital wallet, is widely used in India for various transactions.

Educational Qualifications – The educational qualification details for this post is mentioned below.

Customer Support Intern – {12th Pass or a graduate degree in any discipline}.

Requirements for Paytm’s Customer Support Intern (Work from Home) Positions:

• Strong written and verbal communication skills.
• Problem-solving ability.
• Ability to multitask and prioritize.
• Strong time management skills with motivation to exceed expectations.
• Flexibility based on business needs and requirement.

Responsibilities for Paytm’s Customer Support Intern (Work from Home) Positions:

• Resolving and replying to customer queries.
• Managing incoming customer service inquiries.
• Meeting SLAs (Service Level Agreements) for queries through various communication channels.
• Sending timely communication related to events or customers.
• Coordinating with internal teams, such as client servicing, business development, marketing, tech, and product.
• Identifying and assessing customer needs and feedback, and sharing them with relevant teams for customer satisfaction.
• Handling customer complaints and providing appropriate solutions or alternatives within designated time limits.

How to Apply – All legible and interested candidates have to apply online from the official website or from the given link below. 

Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form – All candidates must apply on or before (10-05-2023). After the last date, no application form will be submitted.

Salary/Pay and Grade Pay –  For Customer Support Intern post, the payable salary will be Rs 33,300 per month approximately. Further information about salary details is mentioned in the notification.

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